Shipping & Returns

Customer Care

Clear expectations for made-to-order MessyHustlers products. Shipping options and delivery estimates are shown before you complete checkout.

Shipping

Processing and delivery

Many MessyHustlers products are printed after an order is placed. Available shipping methods, costs and estimated delivery timing are displayed at checkout. The checkout estimate includes the delivery information available for your selected destination and method.

Tracking

When tracking is available, it is emailed after your order ships. You can also visit Order Tracking or sign in to your account to review order information.

Address changes and carrier delays

Please review your shipping address before paying. If you notice an error, email hello@messyhustlers.com immediately with your order number. Changes are not guaranteed once production or fulfillment has started. Carrier delays after shipment are outside our direct control, but we will help you review the available tracking information.

Returns & refunds

Eligible regular products may be returned within 14 days of delivery.Items must be unused, unworn, unwashed, and in their original condition with any original tags attached.

Return eligibility

To request a return, email hello@messyhustlers.com within 14 calendar days of delivery and include your order number. Please wait for return instructions before shipping your item. Returns sent without authorization may not be accepted.

Personalized, custom-made, bulk, event, and any products altered or changed at the customer’s request are final sale and cannot be returned or exchanged, except when they arrive defective, damaged, incorrect, or materially different from the approved order.

Return shipping

Customers are responsible for return-shipping costs. Original shipping charges are non-refundable unless the return is due to a MessyHustlers error or an item that arrived defective, damaged, or incorrect. We recommend using a trackable shipping method because customers remain responsible for the return until it is delivered to us.

Inspection and refunds

We will inspect the returned item after it is received. If it meets the eligibility requirements, the refund will be issued to the original payment method for the eligible product price. Items that are worn, washed, used, altered, damaged after delivery, stained, scented, or otherwise not in their original condition may be declined. Banks and payment providers may need additional time to post an approved refund.

Defective, damaged or incorrect items

Email hello@messyhustlers.com as soon as possible after delivery. Include your order number, a description of the issue, and clear photos of the item and packaging. We will review the request and, when the item qualifies, arrange an appropriate replacement or refund.

Cancellations

Because production can begin soon after checkout, cancellation requests are not guaranteed. Contact us immediately and we will confirm whether the order can still be stopped.

Need help?

Contact hello@messyhustlers.com and include your order number when applicable.